Testimonial Video Production
Customers explaining, in their own words, why they chose you and what changed. Cleared by their legal team and ready for sales, web and every market.
400+ clients in 30 countries, including 89 large enterprises.
Before we press record
What should a customer actually say?
Nothing memorized. Scripts kill testimonials: buyers can hear a rehearsed line in two seconds. We prepare six questions with you, send them to the customer in advance and let the answers come out as a conversation.
01
Life before you
What the problem looked like before they found you.
02
Why you
What made them choose you over the alternatives.
03
The doubt
What almost stopped them from signing.
04
The turning point
The moment they knew it was working.
05
The result
What changed, in their numbers or in their words.
06
The advice
What they would tell a peer who is considering you.
Customers who said it for us
Testimonial films produced for clients in several sectors and markets.
How we produce testimonials
From a yes by email to a film on your site
Five stages that protect the two things that matter most: the customer relationship and the credibility of what they say.
Their words.
Your proof.
Filmed at their place
or yours
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Customer selection
We help you choose customers whose story matches the buyers you want next, and write the invitation with you.
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Pre-interview
A short call to find the story, the numbers they can share and what their company allows on camera.
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Clearances
Release forms, brand rules and the customer’s own communications review, handled before the shoot.
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Interview day
One relaxed conversation, two cameras and footage of the customer at work, planned around their agenda.
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Edit and versions
The full story, short quote cuts for sales and social, and subtitles for every market.
Your best salespeople already work for your customers.
They just need a good question and a camera that does not get in the way. Tell us which customers love you, and we will plan the rest, including the invitation.
Have customers ready to talk?
“Videos of the highest quality, and attentive, extremely capable professionals.”
Gaia Silva Gaede Advogados
Google review, translated from Portuguese
One interview. A full set of proof.
Client testimonial videos earn their budget when one shoot feeds every stage of the sale. These are the pieces we plan from the same interview. They work hardest in technology and software and financial services, where buyers want proof before a demo, and they are the core format when the goal is to earn customer trust. For Tuvis, we filmed customer success stories at Vivo, Sem Parar and SumUp, companies that use its platform.
01.
The story film
Two to three minutes with the full arc: the problem, the decision, the result. For your website, case study pages and sales follow-ups. For Comlink, we filmed a customer case in which a Rossetti mechanical engineer talks about working together: two cameras, one session, about three minutes.
02.
Quote cuts
Fifteen to thirty seconds, one idea each. Built for paid social, email and the slide that usually says “trusted by”.
03.
Sales clips
Answers to the objections your team hears every week, ready to drop into a proposal or a reply.
04.
Event and webinar openers
A customer voice to open the room before your team takes the stage.
05.
Multi-customer reel
Several customers, one message, for the home page and for the moment someone asks who else works with you.
Questions about testimonial videos
What marketing and sales leads ask before they put a customer on camera.
What is a testimonial video?
A testimonial video is a short film in which a real customer explains why they chose a company and what changed after. It works because the buyer hears the argument from a peer, not from the seller. Most testimonial video production combines an interview with footage of the customer at work.
What should a customer say in a testimonial video?
Nothing memorized. The strongest testimonials answer six questions in the customer’s own words: the problem before, why they chose you, what almost stopped them, when they knew it was working, what changed and what they would tell a peer. We send the questions in advance and guide the conversation on the day.
How long should a video testimonial be?
Two to three minutes for the full story on your website or in a sales follow-up, and 15 to 30 seconds for each quote cut used in ads, social and presentations. We plan both from the same interview.
How do you get customers to agree to be filmed?
We help you choose the right customers, write the invitation with you and make it easy to say yes: one short call, a clear release, their communications team in the loop and as little of their time as possible on the day.
Can you film customers in other countries?
Yes. We film customers in several countries with local crews and one producer, and deliver subtitles or voice-over for each market. See multi-market video production.
Do you also film stories with our own people?
Yes, but that is a different format. Stories told by your own teams belong to brand documentaries. This page covers customers speaking about you.
